RETURNS & EXCHANGES

We take great pride in the products we design and produce.  However, if you need to return or exchange an item, we are more than happy to help you.

 

How to return an item

 

You can return your unwashed, unworn item within 14 days for an exchange or refund.  If you would like to return your item, please contact us at info@andergoods.com with the following information_

  1. Order Number

  2. The item you would like to return

  3. Whether you want a refund or the product to receive in exchange.

 

Once we receive this information, we will issue a return authorization.  We cannot accept items which are returned without a return authorization or are not included in the return authorization. 

We will provide freight for all exchange items shipped backed to the customer at no cost.

 

Return address:

Ander Goods

8542 Afton Circle

Huntington Beach, CA 92646

Now the fine print…

Only exchanges for items of equal value or a combination of lesser value product and a partial refund will be accepted.

Any items purchased at Markdown price are eligible for size exchanges or store credit only.  Markdown sales are not eligible for a cash refund.

 

No returns or exchanges will be accepted for any items purchased at Final Sale.

 

We do not store payment information and cannot charge your original payment method for a more expensive item.  

Gifts can only be returned for a refund to the original purchaser, an exchange, or store credit.  

We can only accept returns for items purchased through our website.  All other returns should be referred to the retailer from whom your product was purchased.

We cannot exchange full price items for those purchased at a sale price.  

Exchanges can only be fulfilled once the original purchase has been returned to our warehouse.  

Processing of returns can take up to 5 business days.  Refunds issued to your account can require up to 7 days to post.  

We cannot process returns for customers residing outside of the U.S. and all international sales are final.